Thank you for shopping at Discount Recharge Shop (https://discountrechargeshop.in). Our platform provides digital products such as gift cards and digital vouchers for various brands. Due to the nature of digital products, all purchases made on our website are considered final once the digital code has been delivered to the customer.
Since digital gift cards and vouchers are instantly delivered and cannot be returned like physical products, we generally do not offer refunds or cancellations after the order has been successfully completed and the digital code has been delivered.
However, refunds or replacements may be considered under certain exceptional circumstances. These situations include cases where the customer has been charged successfully but did not receive the digital code, or if the code delivered is invalid or not working at the time of delivery. In such cases, the customer must contact our support team within 24 hours of the purchase and provide complete order details for verification.
Once we receive the complaint, our team will investigate the issue and verify the status of the digital code. If the issue is confirmed to be valid, we may provide a replacement code or process a refund to the original payment method within a reasonable period of time.Please note that if a digital code has already been redeemed or successfully used, we cannot provide a refund or replacement under any circumstances.
Customers are advised to carefully check the details before purchasing any product from our website.
Discount Recharge Shop reserves the right to refuse refund requests that do not meet the conditions mentioned in this policy.
For any refund-related queries or support requests, customers may contact us using the details below:
Email: support@discountrechargeshop.in Phone/WhatsApp:9452960739 Address: Kutti Bazaar, Kala Katghara Bahraich, Road Hujoorpur Uttar Pradesh – 271870,India
IndiaBy purchasing from our website, you agree to the terms of this Refund Policy.
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